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Smart Charge addresses the entire process of charging electric vehicles (EV).

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Hotline 2888 0088 2888 0088
Online Enquiry

14/F, PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong (HKT Showcase)

(Please click here to check the business hours of the HKT Showcase)

For Personal Customers: Mon - Sat: 10:00 - 19:30, Sun and Public Holidays: Closed
ShatinUnit 1720-21, Level 17 Tower II, Grand Central Plaza Shatin, NT.

(MTR Shatin Exit B, next to IKEA)
Kwun TongSuite E, 12/F Legend Tower, 7 Shing Yip Street, Kwun Tong, Kln.

(MTR Kwun Tong Exit B2, next to Kwun Tong Plaza)

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Personal Information Collection Statement
Please note that the fields of information marked with asterisks* must be provided before we could process this Form. You may choose not to provide the optional information (i.e. the fields not marked with asterisks) but your user experience will be affected if we do not have the relevant information to offer you with enhanced and personalised services.
The personal data and other information that you provided and other information collected, generated and/or compiled by us about you from time to time subsequently (collectively, "Data") will be collected, used and retained by us, Smart Charge (HK) Limited ("Smart Charge"), in accordance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) and other applicable laws, rules and regulations. The details of the collection, compilation, retention, use, disclosure and processing of the Data and any further information about Smart Charge services are set out in the applicable terms and conditions of the services, this Personal Information Collection Statement, the Privacy Statement of Smart Charge ( The Data may be disclosed to, used or retained by Smart Charge’s business partners (e.g. Hong Kong Telecommunications (HKT) Limited) for purposes related to this Form and the provision of the services and other purposes to which you have consented at any time. We may also be ordered by regulatory bodies, government authorities and courts of law in different jurisdictions to disclose the Data in order to comply with legal obligations and duties imposed on us.
Subject to your rights indicated by marking in the box below or leaving it unmarked, we may use your Data (including, without limitation, your name, contact particulars, service usage, subscription details, location data and other customer profiling data), for the purpose of direct marketing, including sending to you notices and/or updates about gifts, discounts, privileged offers, benefits and promotions related to Smart Charge services as well as other products and/or services, including without limitation: TV, telecommunications, over-the-top (OTT) services, content services, mobile voice, SMS and data communications, IDD/roaming, Internet connectivity, cloud services, electronic/mobile payment, entertainment, secretarial services, personal assistant services and information services (such as weather, finance and news information), device accessories, mobile applications and software, computer peripheral, accessories and software (including notebooks, handsets, mobile devices and accessories, keyboards, security installations and mobile applications), reward, loyalty and privilege programs, lifestyle, networking events, travelling, banking, alcohol and tobacco, sports, music, gaming, transportation, household products, food and beverages, finance, insurance, wealth management services and products, pensions, investments, brokering, financial advisory, loan and credit and other financial services and products, betting, education, health and wellness, beauty products and services, fashion and accessories, electronics, social networking, technology, e-commerce, logistics, retail, home and décor, media and high-end consumer products and services.
You have a right to withdraw your consent to the use of your Data for direct marketing purpose (if given) at any time. You are also entitled to access, correct or enquire about your personal data being held by us. For any such request, please do so by writing to the Smart Charge's Privacy Compliance Officer ( We may impose reasonable charge on any such request.